Allocation Review – Pre Trial Survey

Overview

As a result of feedback from Case Managers (CMs) , we are trialling a fresh approach to allocating work which gives CMs more flexibility to control their flow of work whilst still aiming to achieve service delivery expectations.

Case Managers participating in the trial are invited to complete this pre-trial survey and also another survey at the end of the trial period.

Both will form part of the evaluation.

Remember, this survey is pre- trial so should be completed to capture your thoughts on the current allocation process (not the trial process)