How should Gateway Interviews be conducted?

Closes 24 Jun 2022

Opened 29 Apr 2022


This survey is to understand why customers may not want to take part in Gateway Interviews by video.

Why your views matter

We are keen to understand your experience of having a Gateway Interview and whether this experience could be improved by using video appointments.

You will receive a digital £10 Love2shop voucher as a thank you for completing this survey. 


There are 3 questions in this survey, it should take you about 2-5 minutes. 

Share your views


  • Individuals


  • Customer Experience