Universal Credit Official Statistics (UCOS) User Engagement Survey

Closed 27 Aug 2020

Opened 16 Jul 2020


The Department for Work and Pensions routinely publish monthly and quarterly Official Statistics on claims made, starts, people and households including payments for Universal Credit (UC) in England, Scotland and Wales (Great Britain).

As government statisticians, we regularly develop the quality of these statistics and seek out opportunities to engage with our users to ensure that the statistics we produce continue to meet their needs. This brief survey is therefore intended to assess our current statistical outputs and to identify areas for improvement.

We would like to hear about your experiences as a user of UC official statistics. Please take around 10 to 12 minutes to complete this survey.

Survey responses will be stored securely as outlined in our Personal Information Charter. The information you provide will be used to inform future user engagement initiatives, and will only be published in aggregate or anonymized form. Any personal information provided will not be shared more widely.

The survey will close on 27th August 2020. If you have any questions or would like to get in contact with us, please email team.ucos@dwp.gov.uk


  • Individuals


  • Other